29 April 2011

The Bride and Womb

Surely the dullest of all the dull prenuptial conversations conducted in the media this week has been the Royal Wedding attendees list. Would the Syrian ambassador's invitation be rescinded? How come the North Korean ambassador will get to pocket a couple of vol-au-vents but not Tony Blair? Would the King of Tonga get an invitation +8 for all his wives? When the real question for William and Kate should have been: "Who the blue blazes are any of these people and why are they coming to my wedding?"

I didn't watch any of the Royal Wedding today, but not because of any antipathy toward the British royal family. I am a republican but, as far as I am concerned, that was actually beside the point. I don't think any of the guests should have been there who weren't known to the couple, and they should have kept the cameras outside; not because I don't want to see it (I'm fairly adept at not watching TV), but because, frankly, it's none of my business. Or yours.

The decision to make the wedding of the second in line to the throne a state occasion is at once baffling and revealing. It's strange because Prince William getting married is no more a public occasion than his graduation, first communion or passing out from Sandhurst. By making it into a state occasion, where politics and diplomacy guide the invitations as surely as kinship, it reveals the event as, ultimately, a medieval throwback.

Once upon a time, the new Duke of Cambridge would have had little say in who he married, and would have been unlikely to have known his bride before the wedding ceremony. It wasn't a match made for love, but for political strategy - to forge alliances with other countries, to strengthen their mutual lines of succession. We can now take comfort in changed times, and even celebrate the fact that Prince William was probably the first royal heir in history to have enjoyed an uncoerced and leisurely courtship. But by putting the wedding on a footing with a coronation, we are tacitly acknowledging the base meaning behind the feathery hats and polished carriages: in a political system based upon genetics not public election, you've got to grow your own. And here's where it gets down to brass tacks; I'm surprised broadcasters didn't ask to carry on transmitting fly-on-the-wall style through the honeymoon. Or at least demand to see the bedsheets as proof.

Of course I can understand the public interest in the event. I'm not saying that it's wrong for people to have enjoyed today's ritualised squiring - it's natural, human curiosity, like rubbernecking a car crash. But, equally, if William and Kate had wanted to get hitched in a Las Vegas drive-thru in His 'n' Hers Elvis outfits and let the glossy mags treat for the rights to their pictures, that would have been fine with me. Even if I didn't get the day off work as a result.

27 March 2011

Census Sensibility

I filled out my Census form today, thankful that my son's recent headlice episode had not re-occurred, which would have forced me to register several hundred overnight guests. I was pleased with my efforts, and I'm quite confident I got most of the answers right, though I was disappointed there wasn't a tie-breaker; 'In 10 ten words or fewer tell us why the maker of the Hellfire II missile system was chosen to count this year's Census'. With 25 million households involved, how on earth will they decide who's won otherwise?

Had there been such a challenge, it wouldn't have been the daftest question on the form. Not even the part where the government demands to know the number of rooms in my house excluding bathrooms, or the method I use to heat them. Although voluntary, Question 20 asked what religion each member of the house was. When I quizzed my 4-year-old daughter, her explanation of transubstantiation was so hopelessly wide of the mark I started to look for a box marked "Scooby Doo". She couldn't even understand the concept of Confirmation Bias that will ensure a skewed result in favour of organised religion in this census, despite dwindling numbers of church attendees.

I think my form must have been incomplete, because there wasn't a corresponding question asking for my political affiliation or that of my children. We've been told in the run-up to this year's Census that it's really important, because spending decisions will be made upon the data revealed. If this is true, you'd think it would be more interesting for the state to know our general feelings towards ideas of state control and freedom, or self-reliance and collective responsibility. How declaring your belief in Middle Eastern prophets should shape the redistribution of state spending is anyone's guess - you might as well ask people if they believe in the infallibility of Nick Clegg.

So despite the protestations of the likes of Anne Atkins, in the eyes of the state, religious beliefs rank higher than anything else you might believe. Though not as important as whether or not you have an outside toilet, which is a compulsory question and probably just as instructive about our British cultural heritage.

22 March 2011

What's the Alternative?

I consider myself to be reasonably well informed. I watch the news not just to laugh at the macho reporting conceits and overblown graphics. I can not only pronounce Jeremy Hunt the Culture Secretary without slipping, I could probably pick him out of a line-up. In fact, I'd have a stab at it for all members of the cabinet - if it weren't for that ASBO. Yet I suddenly realised this week I had absolutely no opinion on the Alternative Vote (AV) system, nor which way I shall vote in the upcoming referendum on the subject.

Obviously, as a consumer of modern news 'content', I would expect both sides of the debate to frame their arguments in a patronising publicity stunt that involved at least one minor celebrity, yet nary a Sian Phillips nor Alex Reid have I seen. No campaigning, no leafleting, little TV coverage. It's as though they are expecting me to actually look things up and read about it. And having done so, I think I've gotten to the bottom of it: no-one actually wants it.

If you look at the position of all major political parties, and quite a few smaller ones, not one of them is actually in favour of this happening. The Conservative Party self-evidently doesn't want it, but even among those supposedly in favour of the change, they mutter it cautiously under their breath. New Labour looked at the idea back in the 90s before they realised how to win an election with only 35% of the popular vote. Even among Labour and Liberal Democrat members who favour the change, most would actually choose the Standard Transferable Vote system over AV. But having asked for steak and got a burger, they feel they have to swallow it in case yesterday's leftover liver and onions is served up instead. The Scottish Nationalists can't even be bothered to formulate an official position on the subject.

The supreme irony would be if a system of government that requires 50% of the vote to be cast for the winning candidate were chosen by less than half the electorate, assuming turnout is at the usual levels of local government elections. Maybe this is somehow appropriate: a government nobody chose asking us to decide on a voting system nobody wants and may well get, despite nobody voting for it. If you should be careful what you wish for, that goes double for something you don't.

17 November 2010

Flights of fancy

A cuddly video viral has been doing the social media rounds, brought to you buy those chummy Flash Mob enthusiasts T-Mobile. About 4 friends have independently posted it to Facebook as an uplifting piece of work to general applause from others, leaving me genuinely bewildered at what I am missing. You probably need speakers for the full effect:



Of course this ad was never intended for broadcast but, instead, to be shared by friends across social media such as Facebook. As such it succeeds - it makes us feel warm, we share it with people we like who also feel warm. T-Mobile then prays it makes you feel warm towards them as the original sharer of this piece of feel-goodery, because Life Is For Sharing. So why does it leave me feeling utterly cold?

On one level, it's because it is the playing out of a nightmare. I cannot imagine anything worse, having gotten off a long-haul flight, jet-lagged and disoriented, staggered through customs and have someone come up to me singing songs in my face with imaginary instruments. In that situation I want to get out of the airport as quickly as possible, talking to as few people as possible. Contrary to what T-Mobile (and BA for that matter) would have us believe, airports are not places of high drama and emotion - they are large bus stations with better shops. Even if you are met by a long-missed friend, the whole atmosphere is weird and disorienting, too full of people you don't want to hang out with.

But as a piece of marketing, for me it also fails, by trying too hard. It is part of a very complex communications strategy to position T-Mobile as a social facilitator, presenting a piece of creative that is supposed to dovetail with the spontaneity of new media channels by choreographing a not-so-new product of the new digital age: the Flash Mob. This is supposed to look like User Generated Content, unleashing the spontaneous, touchy-feely-sharey person inside us in a situation where we don't communicate, on the heels of previous executions set in railways stations and outdoor public spaces, such as Trafalgar Square. It is utterly false, utterly contrived jolliness that sits ill with the British character, like TV Evangelism, public mourning and talking to strangers in a lift.

Beyond my personal squeamishness, it falls into that other classic trap of big-budget, high-concept advertising - it is in love with its own image. Creating something special, unique, beautiful, funny, frightening or exhilarating is not enough. I want you to give me a reason to use your product. Dramatise your uniqueness, your point of difference from the competition, make me give a shit about you. Life is not for sharing, Doritos are for sharing - you run a telephone network. What's it like? Good coverage? Value-for-money? Fast data-streaming? Flexible packages? Imaginative cross-platform linking or affiliate marketing programme? Do you sing to me in an airport? One of these things is not a USP - can you tell which one?

Worse, by losing sight of its proposition, it is setting up its customers for disappointment, lured by the myth of "Content". This is basically "stuff that makes people use your service" - content can be TV programmes, websites, downloads, updates, mash-ups, forums, anything that isn't a blank screen. By trying to align itself to what its customers do with each other via T-Mobile, rather than with T-Mobile, they lose sight of the most important thing to any mobile customer: good, reliable, fast network coverage. Have you ever tried to use a mobile phone at Heathrow airport? Or on a train? Or sometimes in the middle of central London outside the wrong building, and experienced "no signal"? Maybe if my message is that important, T-Mobile can organise a singing telegram to deliver it instead.

11 November 2010

What's yours is mine

The word 'arrogate' is not one you hear used regularly and even then not correctly. But a supreme example of it in action happened a couple of weeks back during the government's Comprehensive Spending Review (CSR). Next to the distraction of proposed cuts to child benefit, the question of the budget of the BBC was always going to be an afterthought. But by freezing the licence fee for the next 6 years, the BBC is effectively being handed a 16% cut in real terms. In addition to these "stealth cuts", the corporation also agreed to absorb £340m that currently comes out of general taxation to pay for The World Service, S4C and BBC Monitoring.

Even at its double-counting best, the previous government never quite had the chutzpah to arrogate the BBC licence fee as part of Whitehall spending. But the licence fee that users like you and I pay has now been co-opted into deficit reduction, as part of Gideon's "you're all in this together" blitz spirit. At a time when more of us will be spending more time in front of the TV than ever, as the cuts and tax rises reduce our opportunities to go out, it's as though it's been decided that even programme quality must suffer its fair share too.

People outside the UK must look on with a sense of bafflement as to how the BBC is funded. A poll tax upon all owners of a television pays for 8 TV channels, 11 national radio stations, 24-hour rolling news coverage, a network of local radio and a comprehensive website. The breadth and depth, not to say quality, of its output is extraordinary by any standards, and the funding model, whose collectivism is a relic from a bygone era, confounds conventional thinking about the power of free markets to satisfy demands. Like the NHS, it is a national treasure whose idiosyncrasies should doom it to failure, yet as a representation of who we are as a nation, it is more emblematic, I would argue, than the Union flag itself.

More baffling to me is everyone's apparent willingness to accept these cuts. The inherent weakness of the BBC's position is the fact it cannot set the licence fee itself, but rather must curry favour with the government of the day, in order to secure its future. The speed at which this deal was done caught many by surprise, and prompted a lot of use of the word "challenging", maybe before they had time to say "wait a minute...". Conscious of not wanting to be seen as being out of touch with the public mood, the BBC has grabbed the lifeline of another 6 years of licence fee, barely pausing to consider the political implications of the quid pro quo. They are Audley Harrison to the Chancellor's David Haye.

The FCO always funded the World Service, because it recognised the political nature of its work, and how ridiculous it would be to ask British TV viewers to pay for its outreach programme. But for all the good the World Service undoubtedly does, surely the next logical place to put its funding would be into the ring-fenced Overseas Development Budget. Why is it any more politically palatable for my licence fee to pay for this service now than it was 10 years ago? Especially at a time when its core operating budget is facing cuts that will affect output. Likewise, is there no part of the Welsh office that could pay for S4C? What could be more important to the people of Wales than a TV station in their own language? Or, if it isn't that important to them, then cut it adrift and see if it can attract any EU money for spurious cultural preservation programmes.

We will be forced to pay above inflation price increases for everything from train fares to toilet seats over the next few years, for no extra increase in quality. Yet the one area where an increase in quality would have a positive impact on people at all points on the socio-economic spectrum will be beggared by a government packed with a privatiser's ulterior motive. Today the same government announced they wanted to measure the success of their policies by taking a sample of people's happiness (story here). I'd suggest the first thing they could do would be let the BBC do what it does best with both hands free.